FAQ – COVID-19

You may find a great deal of information on the COVID-19 South African Online Portal. Alternatively, you can find the information about the Level 1 Lockdown Regulations or the Level 2 Lockdown Tourism Regulations on the SA Government website.

We do serve breakfast and dinner during the lockdown period. However, we keep our restaurant and bar closed. We only serve our food and beverages as room service to prevent any further spread of COVID-19. However, with the government easing the lockdown regulations to level 1, we are also gradually making restaurant and bar service available as an option.

In order to stop the spread of Coronavirus, we don’t offer waiter service in our restaurant or our bar during the lockdown. Instead by default, we deliver all orders directly to your suite. But now that the lockdown regulations have been eased to level 1, we’ll make restaurant and bar service optional.

To stop further infections of the Coronavirus, we don’t open our restaurant, bar or any other indoor public areas during the lockdown. Instead, we serve food and beverages in the guest room during your stay. Nonetheless, following the latest level 1 lockdown regulations, we’ll make these facilities available as an alternative option.

By Bush Telegraph Lodge is committed to keeping all guests and staff safe by implementing high standard industry protocols. One of them is called Tourism Industry Standard Protocols For COVID-19 Operations, which was developed by TBCSA. In addition, we also adhere to the regulations outlined by the Department of Tourism.
These protocols and regulations outline several health and safety measures that are on par with WHO, NICD and DoH guidelines.
Moreover, these protocols define the new way the industry needs to operate in great detail. Some of these applications include detailed guest information, personal protective equipment, social distancing, vigorous, frequent sanitisation and hygiene practices for both staff and guests, regularly providing information and training staff, to name a few.
For your further reassurance, we also partake in the NightsBridge SafeStay initiative.

As per the South African Government Level 1 Lockdown regulations, we are allowed to serve alcoholic beverages for on-site consumption. As long as the service also complies with the curfew times. You may find more information on the Government website.

Yes. As per the South African Government Lockdown Level 1 regulations, all persons must wear face masks and keep social distancing of at least 0.5 meters while inside public premises.

Yes. We maintain and ensure our pool’s cleanliness and hygiene ourselves. And as per the WHO website, well maintained and correctly chlorinated swimming pools are safe to use during COVID-19 pandemic. However, you will still have to keep to social distancing even inside the swimming pool.