COVID-19 related question

Here you can find some useful information about the COVID-19 pandemic in South Africa. Furthermore, you may also find out how regulations that are in place to control the virus are going to affect you during your stay at our Midrand guest house.

What are the present South African Lockdown Regulations?

You may find a great deal of information on the COVID-19 South African Online Portal. Alternatively, you can find the information about the Level 1 Lockdown Regulations or the Level 2 Lockdown Tourism Regulations on the SA Government website.

Do you serve breakfast and dinner during the Lockdown period?

We do serve breakfast and dinner during the lockdown period. However, we keep our restaurant and bar closed. We only serve our food and beverages as room service to prevent any further spread of COVID-19. However, with the government easing the lockdown regulations to level 1, we are also gradually making restaurant and bar service available as an option.

Are there any of your services curtailed due to COVID-19 at By Bush Telegraph Lodge?

In order to stop the spread of Coronavirus, we don’t offer waiter service in our restaurant or our bar during the lockdown. Instead by default, we deliver all orders directly to your suite. But now that the lockdown regulations have been eased to level 1, we’ll make restaurant and bar service optional.

Which facilities are not available due to COVID-19?

To stop further infections of the Coronavirus, we don’t open our restaurant, bar or any other indoor public areas during the lockdown. Instead, we serve food and beverages in the guest room during your stay. Nonetheless, following the latest level 1 lockdown regulations, we’ll make these facilities available as an alternative option.

How do we keep you safe while you are staying at By Bush Telegraph Lodge during the COVID-19 pandemic?

By Bush Telegraph Lodge is committed to keeping all guests and staff safe by implementing high standard industry protocols. One of them is called Tourism Industry Standard Protocols For COVID-19 Operations, which was developed by TBCSA. In addition, we also adhere to the regulations outlined by the Department of Tourism.
These protocols and regulations outline several health and safety measures that are on par with WHO, NICD and DoH guidelines.
Moreover, these protocols define the new way the industry needs to operate in great detail. Some of these applications include detailed guest information, personal protective equipment, social distancing, vigorous, frequent sanitisation and hygiene practices for both staff and guests, regularly providing information and training staff, to name a few.
For your further reassurance, we also partake in the NightsBridge SafeStay initiative.

Do you serve alcohol during the lockdown?

As per the South African Government Level 1 Lockdown regulations, we are allowed to serve alcoholic beverages for on-site consumption. As long as the service also complies with the curfew times. You may find more information on the Government website.

Do I need to wear a face mask in your guest house?

Yes. As per the South African Government Lockdown Level 1 regulations, all persons must wear face masks and keep social distancing of at least 0.5 meters while inside public premises.

Is it safe to use your swimming pool during COVID-19?

Yes. We maintain and ensure our pool’s cleanliness and hygiene ourselves. And as per the WHO website, well maintained and correctly chlorinated swimming pools are safe to use during COVID-19 pandemic. However, you will still have to keep to social distancing even inside the swimming pool.

More Q&As coming soon for this topic …

Updated: 01 September 2020